Are you ready for 2027 Ecom Laws?

You enter the site. We read the homepage, the contact details, and the policy pages. The screen shows the store and each check as it is read: grievance officer, customer-care phone and email, return rules, tax-inclusive price language, country of origin, a cookie notice, and urgency wording. Checkout, tags that fire before consent, and a 30-day price history are not part of the first public pass.

Each row cites the rule, says whether it was detected, and keeps the page it came from. You sign the yearly self-audit. We prepare the file. The page never says the store is certified, government-approved, or legally compliant.

Your customers get a page, and an address like [email protected]. A complaint is recorded, and the same text is emailed back at once. That is the copy the rules ask for. Your named officer then has 48 hours to acknowledge and one month to redress. The officer is your person. ecompliance is the software.

A small flat control shows that checks are monitored and the date they were last read. A click opens a public page of each parameter, the method, and whether the row came from the scanner or from you. A stale scan or an open critical check changes the mark. It cannot be frozen on a clean result.

From 1 January 2027 every e-commerce entity needs a prominent legal name and address, customer-care and grievance contacts, a dark-pattern self-audit on display, a prior price when a discount is announced, labelled sponsored listings, and a National Consumer Helpline partnership. The partnership is completed on the government site. Using this product does not create it. Later dates cover the data-protection notice in May 2027 and the country-of-origin filter in July 2027.